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Reviews shown here have been placed by customers purchasing from our website. Upon completing a purchase, each customer has the option to leave a review about their experience.
Awesome assistance at parts
easy online search and order process
Paypal or apple pay payment option would be nice
Fast and helpful as always
The “hold for pickup” option is not prevalent, as I do not see this as an option when ordering. Thanks, Leigh Collyer
Would liked to have had more shipping information and options
Excellent service.
parts lookup for serpentine belts was very convoluted and difficult
Excellent service
Easy to use
Good pricing and order process
Always a great place to shop for cars and parts!
Awesome again!!
Extremely pleasant to deal with on the phone.
I have ordered over 8 times in the last three months from Walser Subaru always easy to talk to when on the phone. Competitive pricing with great shipping...My go to place for Subaru Parts
I have used multiple Subaru dealerships in the area for my parts and although there are some closer to me - Based on the service I have received it is worth the drive.
Good prices, easy to order.
Prices should be the online one so I can call service and work with them for a repair. Otherwise; I order online and then call service. Key fob example... saved $50 by ordering online then calling service.
Very Easy
Great other than I could not figure out how to use free shipping option. Ill have my daughter pick up parts, extra delay for me.
Awesome!!!
Seems fine
Super easy to order and a very reasonable price. It was much cheaper to order online than to walk in and buy it - like less than half price. Not sure why it was that way, but I was glad I ordered online.
Parts mgr was very helpful. The pick up of my part was very easy.
I was assisted in finding the correct part number and it made the entire process very easy. Thanks for all the help.
Your service is exceptional. I enjoy using this part store so much.
Great Dealership to do business with.
parts person I spoke with on the phone was very knowledgeable
Andy in parts is the best in the business!! A+
You did great. One part was not in stock, but I will pick up the others. Thanks again.
Hi, I am lookin for the front set rubber mats for protection against snow and salt. I can't remember if they say Legacy or not, but I know they have the subaru oval on 'em. Thanks and happy fourth. May the fourth be with ya.
Prices beat other online OEM Subaru parts sites I have used in the past, plus Walser is local to me so I can do local pickup and avoid shipping charges.
Excellent
You guys do amazing work! Proud of my purchase for my vehicle to get running again, through you guys.
Order was simple ... just hope it is delivered soon and intact!
The parts I needed were easy to find and confirming fitment was very simple.
Thanks for the discount
great
Ya done good
drawings helped find the parts easily
Excellent. So easy to use. Just wish the pictures of the part(s) were more detailed.
called Walser Sub parts department first and the Customer Services rep was very helpful and friendly.
So far so good. Update after product arrives.
No complaints on order side of things
Excellent, as always!
EASY TO USE SITE!!!! The exploded view diagrams with part numbers are AWESOME!
You did great as always!
Great online store and nice parts department - just wish you were all closer!
Excellent app!
big inventory of parts and good pieces
great pricing, easy to navigate site, now just waiting for the part to ship thanks.
Thank you
good
Site would not confirm my address which is on file because the address was entered wrong. It was not. A country was required but no option for including a country was offered. Weird. Has not happened before despite multiple orders.
is fine
Great service and highly recommend to everyone.
GREAT
Online process was seamless to place my order and got instant email confirmation.
Quick, convenient & in-stock
great!
Great loyalty discounts. The use of the site was easy to navigate.
Good prices online!
Great, save some money.
Andrew had incredible service! He was friendly at the dealership and saved what was a very stressful day for me. Thank you Andrew!
Thank you! Easy to order the part needed.
Customer Service in the parts department was very helpful.
Terrific search engine in the parts catalog, access to OE illustrations is very refreshing. Well done, thanks for making this available to the home repair crowd.
great process
I bought the same nozzle last week over the counter and paid more than double. Not cool. I'll be asking for a refund when I pick up this order.
Only place to get an actual operational coolant temperature sensor for subaru
OK
Very good price and service
Called Parts for assistance and he was very helpful
The website was very easy to use.
Excellent assistance when I called to find out availability
Thanks Andrew!
Your View/Print Receipt function does not produce a document that's dated.
OEM parts, great price and service
Tom in parts is friendly and helpful. Find more like him!
You ask for country but there is no place to input it. Confusing.
Better than expected!!
Great - easy and good price
it's great to grab the OEM parts right from the dealer!!
Friendly folks!
Excellent help at the dealership to identify parts needed. Thank you to Andrew.
Great help from the parts department!
Helpful over the phone with pricing and confirming part numbers for me.
Great website and prices. Need to repair the web address because I can't go directly to the website. I used google search to be able to get the website. Let google know that they force users to use the search to get on the parts.washer-subaru.com.
I had a couple questions about online orders, and Andrew was able to help me with everything over the phone. Great Job!
Good experience
At the beginning of my session I entered my VIN and then added items to my cart. At the checkout step I entered my VIN again and was notified that "some" items didn't fit my VIN. 1) How about telling me which specific items? 2) How is this possible? 3) How about letting me know when I add an item to my cart that it isn't a match for my VIN?
Quick and easy!
Easy to use online parts store. I'm assuming the parts are in stock and available for quick pick-up. That's the only question that wasn't clear to me when shopping and purchasing.
Store pickup
Talked to Parts person over phone - great experience, direct, efficient, very helpful!
parts list images should be bigger so you can see/read them easier.
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accurate part numbers. good online pricing though i wish you would price match in-person.
Would be nice if local delivery wasn't 300$, but can't beat the friendly staff and ease of purchase on the website!
So far so good
Great help over the phone with parts department
Contacted parts department and was very satisfied with the quality of service they delivered me about my questions and how quick parts are delivered. Will definitely order parts from here again!!!
Man on the phone was great. Told me what I needed to know confidentially.
Very easy to use interface. Easy confirmation of vehicle fitment. Parts available in stock. Can't really ask for more!
Alvin and the guys at the parts desk are awesome, always help find the right part:)
Parts guys are awesome ??
Parts guys are the best!!!
Best service and parts prices in town!
Your estimate for the delivery cost was $300 for a $400 part. It is only about 70 miles. Ridiculous. Decent website. I was able to efficiently navigate to the part.
assuming I get the parts in a reasonable time, You did great
Quick and easy checkout process. Some of the part diagrams have missing images or clip art style images (versus actual images of the part) that make it a bit challenging to confirm parts.
Great
Everything went smooth.